dhani 88 Privacy Policy

This Privacy Policy ("Policy") applies to every individual ("User") who uses dhani 88's website and services. When you register, log in, or use any service on our platform, you agree to the terms of this Policy. Our Terms and Conditions set out the full rules for using our services and should be read together with this Policy.

dhani 88 believes that the privacy of user information is a fundamental right. We are therefore committed to keeping your data secure through technical safeguards and clear policies.

The following types of information are collected to provide proper services on the dhani 88 platform:

1.1 Information You Provide Directly

When you open an account or update your information on our platform, the following details are collected:

• Full name and date of birth
• Mobile number and email address
• Bangladesh National ID or passport details (for identity verification)
• bKash, Nagad, Rocket, or Upay account number (for deposits and withdrawals)
• Password (stored in encrypted form)

1.2 Automatically Collected Information

When you use our website, the following information may be collected automatically:

• IP address and browser type
• Device type and operating system
• Time of access and usage patterns on the website
• Information collected through cookies and similar tracking technologies
• Gaming activity and transaction history

1.3 Information Received from Third Parties

For payment verification and fraud prevention purposes, we may sometimes receive supplementary information from approved third parties.

Collected information is used for the following purposes:

2.1 Account Management and Identity Verification

Your provided information is needed to manage account creation, login, and security steps such as OTP verification. dhani 88 ensures that every account holder is a genuine adult (21+) individual.

2.2 Payment Processing

Your payment information is used to process deposits and withdrawals via bKash, Nagad, Rocket, and Upay. Every transaction is handled through secure channels and is not shared with any third party without authorisation.

2.3 Customer Support

When you contact our 24/7 live chat or email support, your information is used to resolve your issue promptly.

2.4 Responsible Gaming

As part of our Responsible Gaming guidelines, we monitor gaming activity data so that problematic gaming behaviour can be identified and support provided in time.

2.5 Fraud Prevention and Security

Data is analysed to detect suspicious activity, prevent multi-accounting, and maintain the overall security of the platform.

2.6 Service Improvement

Collected information helps improve the user experience, introduce new games and features, and resolve technical issues.

dhani 88 uses industry-standard security measures to protect your information.

3.1 Technical Safeguards

• All data is transferred using SSL (Secure Socket Layer) encryption
• Passwords are never stored in plain text — only strong hash functions are used
• Firewalls and intrusion detection systems are active at the server level
• Regular security audits are conducted

3.2 Access Controls

Access to your personal information is restricted to only those staff members who need it for their work. Every access is logged and reviewed regularly.

3.3 Retention Period

Your information is kept for as long as your account is active. Even after an account is closed, certain information may be retained for a set period due to legal obligations or financial dispute resolution.

Our website uses cookies and similar technologies, which store a small file in your browser.

4.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and for security
• Functional Cookies: To remember your preferences and language settings
• Analytics Cookies: Help analyse how the platform is used

4.2 Cookie Controls

Most browsers let you control cookies. However, disabling essential cookies may cause some platform features to stop working correctly.

dhani 88 does not sell your personal information. However, certain information may be shared with approved third parties in the following situations:

5.1 Payment Processors

Payment service providers such as bKash, Nagad, Rocket, and Upay receive the information needed to complete transactions. They operate under their own privacy policies.

5.2 Technology Service Providers

Trusted technology partners involved in server management, game software, and customer support management may have access to limited and necessary information — they are bound by our instructions and contractual confidentiality terms.

5.3 Legal Obligations

If information must be disclosed as part of a court order, government directive, or applicable legal requirement, dhani 88 will fulfil that obligation.

5.4 Business Transfers

In the event of a company merger or acquisition, user information may be transferred to the new entity. Users will be notified in advance in such cases.

Every dhani 88 user has the following rights regarding their personal information:

6.1 Right to Access

You can view the information stored in your account at any time. Contacting our support team will allow them to provide details of the information collected about you.

6.2 Right to Correction

If there is an error in your name, mobile number, or any other detail, you have the option to request a correction. The correction will be confirmed through identity verification.

6.3 Right to Request Deletion

You may request to close your account and delete your information. However, some information may need to be retained for a set period due to legal or financial obligations.

6.4 Right to Object to Processing

You may object to your information being used for marketing or analytical purposes. We will take appropriate action in such cases.

All dhani 88 services are strictly for individuals aged 21 and above. We do not knowingly collect or store information from any minor.

If we confirm that a user is under 21 years of age, their account will be closed immediately and the related information will be deleted.

Parents and guardians are requested to notify our support team immediately if they believe a minor is using this platform.

Our platform integrates software from third-party game providers such as PG Soft, Pragmatic Play, JILI, Evolution, and Spribe. These providers follow their own privacy policies and dhani 88 is not responsible for their data practices.

When accessing a payment portal, you will be directed to the relevant mobile financial service platform, which has its own terms and privacy policy.

This Privacy Policy may be updated from time to time due to business changes, new technology, or legal requirements. For significant changes, we will:

• Display a notice at the top of the website
• Notify you by registered email (where applicable)
• Clearly state the update date at the top of the page

Continuing to use the platform after a revised policy is published will be considered your acceptance of the new policy. We recommend reviewing this page regularly. To learn more about the overall terms of use for our services, visit our About Us page.

Contact us for any questions, concerns, or requests regarding this Privacy Policy. Our data protection team is ready to answer all your questions.